Au Revoir, SASHION! Enjoy our Goodbye (For Now) Sale with Upto 90% OFF and check out the letter from Co-Founder Sasha HERE.

X

Cart 0

FAQ


Frequently Asked Questions

 

What is “Trunkshow”?

Back in the days, couturiers would showcase their creations in trunks to elite customers. That’s how “Trunk Show” got its name. In recent years, designers would present their collections directly to customers in a retailer store or a pop-up space, which allows a group of likeminded customers to preview and/or purchase merchandise before it is made available to the public.

How does Trunk shows work?

Check out here to get to know more.

 

Why trunkshows are for members only?

There is a saying: It’s better to have 10 people who really love you than 100 like you. We strive to build a community of modern women who are always on the hunt for something meaningful, discerning, and off the beaten path. We want to make sure to best serve this group of women who truly believe in us.

 

What if I change my mind after putting down deposits for my preorders?

If you’d like to cancel your order or change to a different style/size/color, send us an email at [email protected] with your order number.  We will try our best to assist you.

 

Do you have a brick-and-mortar store?

No. SASHION is an online specialty store where we host trunkshows and offer exclusive and early access to members to pre-order straight from indie labels’ lookbooks. Our offices are based in downtown Toronto.

 

Do you offer local pick-up services?

Not at the moment, but we are working on it.

 

What are your Final Sale products?

All sale items are final sale products which cannot be returned or refunded. Accessories like pierced earrings, candles, fragrance and hats cannot be returned.

 

Have more questions? Drop us a note at [email protected]